COVID UPDATE

The Great Ocean Road Running Festival is returning this May 15-16, 2021. We are eager to get back to the Road and bring you “Australia’s most stunning running event”!

The health and safety of our participants, spectators, volunteers, partners and team members remains our top priority, and as such we will continue to closely monitor the COVID-19 (coronavirus) situation in partnership with local, state, federal authorities and health officials.

We want to reassure you that we are taking the necessary steps and requirements in conjunction with DHHS in order to deliver a safe and rewarding event for all involved.

It is our intention to keep our loyal community in the loop as much as possible. If we receive any updates we will be sure to let you know via email, our website and social channels, but for now we’re looking forward to welcoming everyone back for the 2021 Great Ocean Road Running Festival.

We thank you for your patience and understanding.

 

FREQUENTLY ASKED QUESTIONS:

If the event is cancelled, what happens to my registration?

In the event of a cancellation, and you hold a live and current registration you will be provided with a number of options including transferring to the following year or a full refund of your 2021 registration.

If the event is postponed, what happens to my registration?

In the event of a postponement, and you hold a live and current registration you will be provided with a number of options including keeping your registration for the postponed event date or a full refund of your 2021 registration.

What happens if travel restrictions prevent me from getting to the event?

In the event of travel restrictions affecting registered participants outside of Victoria at the time of the event, we will provide options including transferring to the following year and or a full refund of your registration.

If the event is cancelled will my accommodation be refunded?

Each accommodation has and is entitled to their own refund policies. We strongly encourage you to discuss the terms & conditions regarding refunds (and any other applicable concerns) with the accommodation before booking. The Great Ocean Road Running Festival will not be held responsible in instances where refunds are not granted if the event does not go ahead or if you are unable to get to the event. 

If the event is cancelled/if I am unable to get to the event will my flight be refunded?

Each airline has and is entitled to their own refund policies. We strongly encourage you to discuss the terms & conditions regarding refunds (and any other applicable concerns) with the airline before booking. The Great Ocean Road Running Festival will not be held responsible in instances where refunds are not granted if the event does not go ahead or if you are unable to get to the event. 

Are there cancellation fees if I cannot make the event due to personal reasons?

If you withdraw from the Event prior to April 5th, a cancellation fee will apply. You will be returned your original entry fee less:
Ultra / Full / Half Marathon – $30.00
14km / 6km / 5km-10km Walk – $15.00
Kids 1.5km Gallop – $5

Should you withdraw after 11:59pm April 5th for any reason (including, but not limited to, medical reasons), there is no refund of any portion of the entry fee, subject to applicable laws.

Can my friend take my entry if I can no longer compete?

As stated in the registration terms and conditions, under no circumstance are you permitted to give your bib to another person. Name changes are strictly not permitted. If you cannot compete in the event, you must complete a Withdrawal Application Form to withdraw from the event.

Why should I register now?

If you’re planning to run in the Great Ocean Road Running Festival in 2021 we recommend you register early. Not only will you get the best price, it will secure your entry into your chosen field.

Please contact our Customer Service Team with any additional questions or review our full FAQ’s here.

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